Many organisations invest heavily in marketing and sales, yet still struggle to convert interest into customers. Often, the problem isn’t effort but insight. This article explores why customers don’t buy, where organisations lose visibility across the customer journey, and how AI — used properly — can help uncover friction points, improve engagement and drive real business outcomes.

Want to win more customers with less effort? AI can help you generate stronger leads, personalise every interaction and spend more time selling. Here’s how businesses can boost sales with AI today.