Our Work
Real Results. Practical Impact.
At Talisman, we don’t just talk about AI - we help businesses apply it meaningfully.
Our focused clients are SMEs navigating growth, change, and complexity. The examples below show both how we could help them harness AI to communicate better, engage stakeholders more effectively, and deliver change that sticks.
They are also taken from the extensive work we've undertaken in previous transformation programmes within UK government and large private sector organisations where we saw how AI could unlock hidden value in operational workflows.
Whether it’s internal alignment, client engagement, or digital transformation, each story reflects our practical, partnership-led approach to AI consulting.
These examples are illustrative of how Talisman AI can support similar businesses.
Enhancing Internal Communication with AI-Powered Summarisation
A fast-growing professional services SME struggled with information overload. Staff were overwhelmed by lengthy reports, meeting minutes, and email threads, leading to missed updates and disengagement.
Talisman Solution:
Talisman deployed a lightweight AI summarisation toolkit tailored to the organisation’s workflows. This included tools that automatically generated short summaries of meetings, weekly activity reports, and decision logs - integrated seamlessly with their existing collaboration platform.
Outcome:
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60% reduction in time spent reading internal documents
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Improved cross-team visibility and alignment
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Measurable uplift in employee feedback on internal comms clarity
AI-Driven Stakeholder Mapping for a Change Programme
A mid-sized tech firm was launching a new platform across its client base. Internal resistance and unclear stakeholder roles led to delays and inconsistent adoption.
Talisman Solution:
Talisman delivered an AI-enhanced stakeholder mapping and sentiment analysis model. Using existing comms and survey data, we identified engagement gaps, mapped key influencers, and created tailored engagement strategies powered by AI-generated persona insights.
Outcome:
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100% stakeholder coverage with tailored communications
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40% faster adoption rate of the new platform
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Higher satisfaction among internal champions and end users
Driving Change Adoption with an AI-Enabled Engagement Strategy
An SME in the logistics sector launched a digital transformation initiative but faced pushback from frontline teams. The change felt top-down and disconnected from day-to-day operations.
Talisman Solution:
Talisman co-created a change communications strategy supported by AI tools that analysed feedback from surveys, town halls, and internal messaging platforms. AI clustering highlighted key sentiment trends, enabling the leadership to respond with targeted, timely communications.
Outcome:
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60% increase in employee confidence in the transformation
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Earlier identification of resistance hotspots
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More inclusive, responsive messaging that accelerated adoption
Boosting Client Engagement with AI-Augmented Account Insight
A boutique consultancy wanted to improve how it engaged with key clients but lacked the bandwidth to track all the touchpoints, shifting priorities, and follow-ups across multiple accounts.
Talisman Solution:
Talisman helped the team implement an AI-driven engagement assistant. It monitored client interactions across CRM notes, emails, and call transcripts to generate smart summaries, suggest timely nudges, and highlight changes in tone or sentiment that could signal a risk or opportunity.
Outcome:
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Increased client satisfaction and retention
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3x improvement in timely follow-up on action items
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Strategic account managers reported a 50% drop in prep time for client meetings
Improving Supplier Management with AI
A growing SME in the manufacturing sector was struggling with fragmented supplier data, inconsistent performance reviews, and a reactive procurement process. Manual tracking made it difficult to identify supplier risk, negotiate better terms, or spot delays before they impacted delivery. Valuable time was spent gathering data across emails, spreadsheets, and disconnected systems.
Talisman Solution
Talisman helped the business implement a simple AI-enabled approach using existing tools. We applied no-code AI solutions to extract key contract details, flag supplier risks, and analyse communications for performance trends. Insights were visualised in a central dashboard, giving the team a real-time view of supplier health and enabling faster, data-driven decisions.
Outcome:
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30% reduction in supplier-related delays through proactive risk detection
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Saved 10+ hours/month on manual performance tracking and reporting
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Improved negotiation power with data-backed insights on spend and service trends
