AI isn’t just for tech giants. With the right mindset and a few smart first steps, any business can use it to save time, cut costs, and work smarter — without needing a data science degree. For many small and medium-sized businesses, AI already exists quietly in the background — powering tools like Microsoft 365, QuickBooks, or Canva. The real opportunity lies in using it intentionally to solve everyday challenges, not just to tidy up emails or automate admin. This article

For many SMEs, business development is part strategy, part instinct, and part juggling act. You might know your key clients well but keeping track of follow-ups, nurturing prospects, or spotting subtle shifts in relationships often comes down to gut feel, inbox searches, and memory. And that’s where AI is starting to quietly elevate what’s possible.

When it comes to adopting AI, being small can be a major strength. Unlike large organisations weighed down by legacy systems, lengthy approval chains, and departmental silos, SMEs are often better positioned to act quickly, test ideas, and learn by doing. This agility makes SMEs ideal candidates for AI experimentation. Whether it's automating a manual process, enhancing customer communications, or improving internal efficiency, small businesses can move from idea to impact