AI Isn’t Coming for Your Job – It’s Coming for Your Workload

Jensen Huang, CEO of NVIDIA, recently made headlines with a powerful statement: “AI won’t take your job – but someone using AI will.” It’s a striking quote that gets right to the heart of the opportunity AI presents for small and medium-sized businesses.

For SMEs, AI isn’t a threat – it’s a tool. One that can be used to streamline repetitive tasks, free up staff to focus on higher-value work, and create breathing space for innovation. The fear that AI will replace people misses a much more practical truth: it helps people get more done, with less friction.

Let’s take a typical SME challenge - customer service. Repetitive queries, out-of-hours contact, and inconsistent messaging can all drain time and resources. AI can step in with intelligent chat assistants, automated email replies, or even tools that summarise customer interactions for follow-up. Nobody is being replaced – but everyone is being supported.

The same applies across HR, marketing, finance, and operations. From drafting job ads to reconciling expenses, AI reduces the manual burden. This doesn’t just make things faster – it also lowers the risk of human error and frees up headspace for more strategic work.

At Talisman, we help SMEs explore the practical applications of AI in a way that suits their culture and ambitions. We believe in augmenting human potential, not replacing it. And we focus on tools and approaches that deliver value from day one.

So rather than worrying about what AI might take away, ask instead - what could it take off your plate? The future of work isn’t man vs. machine – it’s about humans and AI working better together.